Hosting live stream events

LavishMade live stream events let you sell tickets (or offer free streams) and broadcast with professional tools. Your audience gets one stable public event page to buy tickets and watch; you manage everything from Your live events and each show's Event Hub.

1. Open your creator hub

There are three ways in, whichever you happen to be looking at:

• On Live shows, the buttons at the top right: Create live event and Your live events. A red dot appears on the second one while you are broadcasting.
• On your dashboard, Your live events in the row of links under your name.
• On any of your own event pages, Manage event in the host bar at the top.

Your hub lists:

• Live now - shows you are actively broadcasting (we detect your encoder feed).
• Up next - future showtimes, soonest first.
• Past events - ended or past showtimes.

Each row shows a status (Draft, Scheduled, Live now, Ended), your price and ticket mode, a short next step, and one gold button that changes with the status: Set up stream, Get stream key, Manage broadcast, or Manage event. All of them open that show's event hub. Alongside it are View public page, Edit details, Hide, and (before anyone has bought a ticket) Delete.

Two pages, one rule: the event hub is for running the show (stream key, viewer count, replay sales, hiding). Edit details is only for the title, schedule, and tickets.

2. Create a new event

1. Click Create live event.
2. Enter a title and start time (when you plan to go live). The form uses your own time zone and says which one.
3. Set ticket price:
   • Paid ticket - $0.50 minimum (Stripe's floor). You must have Stripe Connect completed and charges enabled in Publishing settings.
   • Free ($0) - allowed only if your account has an active yearly Live platform subscription (the product will tell you if you need to subscribe).
4. Choose ticket sale mode:
   • Pre-sale - buyers can purchase before you start broadcasting.
   • Buy when live - sales open only while your stream is actually live (good for drop-style shows).
5. Save. You'll land on the show's Event Hub, where you set up the stream. Edit event details on the hub brings you back to this form anytime.

3. Stripe Connect (paid tickets only)

If your ticket price is above $0, card checkout runs on your connected Stripe account.

1. Open Publishing settings.
2. Complete Stripe Connect until Publishing settings shows Live tickets: ready. You can also start from the banner on your Event Hub, which brings you back there when you finish.
3. Add your bank in Stripe. Buyers can pay before you do, but Stripe holds the money until a bank account is on file, and the hub reminds you.

Deep dive: Stripe setup walkthrough.

4. Broadcast setup (encoder & RTMP)

LavishMade provisions ingest and playback for you behind the scenes. You never paste RTMP secrets on the public page, only in your encoder.

1. Open your show's event hub: click its title, or the gold button, in Your live events. You can also get there from the public event page using Manage event in the host bar at the top.
2. Find the Stream setup section. The gold button on the hub row jumps straight to it.
3. If streaming is not enabled yet, click Set up live stream and wait for success (if it fails, retry; nothing sensitive is stored until setup succeeds).
4. When connected, use Reveal RTMP URL and stream key and copy values into your software:
   • OBS or most encoders: paste the RTMP server, then the stream key.
   • Larix and other apps with one URL field: use the full RTMP URL instead. It already includes the key.
5. Keep the stream key private. Share only the public event page link with your audience. If a key leaks, use Reset stream key on the hub (not while you're live) and paste the new one into your encoder.

5. Share the public page

Every event has a stable URL (shown on the Event Hub under Share link). That page is where buyers complete checkout and where viewers watch. Post it to your newsletter, socials, or profile. Same link before, during, and after small edits to title or time.

6. Going live and monitoring

1. Open the show's Event Hub. Before you start it says Waiting for your encoder.
2. When you're ready, start streaming from your encoder. Within about 15 seconds the hub switches to Receiving video, you're live on its own and shows how many people are watching.
3. Use View public page from the hub to sanity-check the audience experience.

Rehearse before showtime

Do a short test stream a day or two before. Start your encoder, check the hub says you're live, watch the public page in another tab, then click End show. Do it at the same place and on the same network you'll use for the real show.

If your connection drops

If your encoder disconnects (Wi-Fi hiccup, app crash, router restart), we hold the show open for 5 minutes. Viewers see a pause screen, and when you reconnect with the same stream key the show picks up where it left off. After 5 minutes without video the show ends.

Ending the show

When you're done, click End show on the Event Hub and stop your encoder. Viewers see the show end within about a minute. If you only stop the encoder, the show stays open for the 5-minute reconnect window first.

7. After the show

When the broadcast ends, the event moves to Past events in your hub. Open it to turn on replay sales, or use Edit details to tidy up your records before the next show.

8. Hide or delete a show

Created a duplicate, or want a show off your profile? Both controls sit on the show's event hub, under Remove this event, and Hide is also on the hub row and on the host bar at the top of the public event page.

• Hide - takes the event off browse, off your profile, and out of follower notifications. Anyone who already bought a ticket keeps their access, and you can unhide it at any time. Hidden events move to a Hidden section at the bottom of Your live events.
• Delete permanently - only offered while nobody has bought a ticket. It removes the page, the share link, and the stream key for good. Once a ticket is sold, hide the event instead so purchase and payout records stay intact.

You cannot delete an event while it is broadcasting. Stop the stream first, then hide or delete it.

Refunds

Ticket money goes to your Stripe account, so refunds go through Stripe too. A full refund removes that buyer's access to the show and the replay. If you can't issue one, contact support.

Status labels on your hub

• Draft - showtime is still in the future and streaming isn’t fully set up yet; use Set up stream.
• Scheduled - your stream endpoint is ready; reveal keys when you are ready to configure the encoder.
• Live now - the platform sees an active broadcast.
• Ended - the showtime has passed or the stream has ended from the viewer’s perspective.

If something blocks you

• “Stripe Connect required” - finish Connect in Publishing settings; paid checkout stays off until charges work.
• Cannot set $0 - you likely need the yearly Live platform plan; the form explains next steps.
• Stream setup failed - retry with Set up live stream under Stream setup on the Event Hub; contact support if it keeps failing.
• Price below $0.50 - Stripe won't charge less, so paid tickets and replays start at $0.50.
• No Create live event - ask support to turn on live event hosting for your account.